1. Information We Collect

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We may collect the following types of personal information:

 

• Client Info (via our chatbot or forms): name, email, zip code, hair preferences, budget, and appointment goals.

• Stylist Info (when applying): name, contact info, location, pricing, specialties, availability, and preferences.

• Website Usage Data: anonymized data like browser type, IP address, and session activity, used to improve the user experience.

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We do not collect or store payment information through this website.

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2. How We Use Your Information

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We use your information to:

 

• Match clients with compatible stylists based on needs and preferences

• Send stylist suggestions via email or DM

• Communicate with users about their matches, updates, or support requests

• Improve the experience and functionality of our site and chatbot

 

3. Information Sharing

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Your information is:

 

• Never sold to third parties

• Only shared with stylists who may be a fit for your preferences (client data)

• Used internally to curate and deliver your matches (stylist or client)

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You always remain in control. We only connect you with stylists after you give consent via form or chatbot.

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4. Your Rights

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You can:

 

• Request to view or delete your information

• Opt out of email or DM communication at any time

• Contact us for data concerns at: support@thestylistmatchco.com

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5. Third-Party Tools

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We may use third-party tools like Airtable, Wix, and ChatGPT to support our matchmaking process. These platforms follow industry-standard data security practices. You can read their individual privacy policies on their official websites.

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6. Policy Updates

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We may update this policy from time to time. The latest version will always be posted on this page.

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7. Questions?

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We’re here to help.

Email us anytime at support@thestylistmatchco.com